The second-hand marketplace Members Express Anger Over Size Modifications
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
User Stories
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
